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Privacy Policy

Last updated: October 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, complete Identity Verification (KYC), or contact customer support. This may include your name, email address, date of birth, government-issued ID, and cryptocurrency wallet addresses.

2. How We Use Your Information

  • Provide, maintain, and improve our services.
  • Process transactions and send related information.
  • Verify your identity and comply with Anti-Money Laundering (AML) regulations.
  • Respond to your comments, questions, and requests.
  • Monitor and analyze trends, usage, and activities.

3. Sharing of Information

We may share your information with third-party service providers who perform services on our behalf, such as identity verification providers (e.g., Sumsub, Onfido) and analytics partners. We may also share information if required by law or to protect our rights and the safety of our users.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You can exercise these rights by contacting our support team.

6. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Privacy Policy · Bonapp